Click here, to get to our return portal and get more infos about how to return.

Unfortunately, you can't return your online order to Carhartt WIP Store. Please visit here, for online order return and get more infos about how to return.

Your refund will be processed within 10 working days of your package being returned. We will send you an email confirming the refund.

Please allow up to 5 working days for the refund to appear in your bank statement.

You will be refunded to the same payment method you used to make the purchase.

We’re sorry, but it is not possible to accept returns or complaints if the products were not purchased directly from the Carhartt WIP Online Shop Malaysia.

Unfortunately, all sale and discounted items is consider final sale and cannot be return.

We’re sorry, but it is not possible to exchange products in the Carhartt WIP Online Shop. Please place a new order.

If you are returning an item because of a quality issue, you have 14 days to log your return onto our return portal. Please indicate the reason as being due to a defective item.